0 People Supported

People Supported: 373,831
Target for 2031: 1,000,000

Our Vision Supporting 1 million people by 2031

To support the lives of 1 million people, by maintaining and regenerating places, ensuring our operations create a sustainable planet for tomorrow.

Committed to supporting PEOPLE
Focused on maintaining and regenerating sustainable PLACES
Motivated to protecting our PLANET

Who We Are

CFM Milestones

1974

PE Keenan Plumbing & Heating was established.

1977

Social Housing contract with NIHE awarded for plumbing & heating of 180 new home to enhance living standards and foster community growth.

1988

Secured our first term service mechanical maintenance contract.

1995

With the award of a minor building contract, PE Keenan broadens its services, offering clients enhanced variety in the solutions we provide.

1999

The birth of Combined Facilities Management Ltd signified an evolution in our services, providing an expansive and diverse suite of solutions to meet client needs efficiently.

2003

Awarded Term Service EGAN All Trades contract to 7,500 properties, pioneering in Northern Ireland, ensuring comprehensive service provision.

2010

Awarded a 4-year construction contract for building disabled adaptation extensions, contributing to inclusive and accessible environments.

2012

Established two remote operational Depots in Newtownabbey and Omagh, enabling efficient service delivery for new contract wins.

2015

Achieved Investors In People Accreditation and Deloitte Best Managed Company, recognising our excellent people management practices and fostering a motivated workforce.

2016

Awarded 10-year Maintenance and Improvement contracts, ensuring long-term partnerships and quality service for 26,000 properties.

2017

Expanded operations with a new head office, call center in Magherafelt, and an operational base in Derry City, enhancing service accessibility for North West clients.

2018

Launched our 2022 Strategic Business Plan & Vision, driving innovation, growth, and customer satisfaction.

2019

Garnered multiple award wins, including International Green Apple, Investors in People, Gold Standard Deloitte Best Managed Company, and Mid Ulster Business Awards, highlighting our excellence in people development.

2020

Secured a significant contract with Radius, Northern Ireland’s largest housing association, expanding our FM and specialist M&E services to 14,000 properties. Despite the challenges of the COVID-19 pandemic, we maintained essential services while prioritising the safety of our staff and customers.

2021

Launched our 3 year Vivid Vision which supports our 10 year moon shot of reaching and supporting the lives of 1 million people by 2031

2022

CFM further expanded our M&E service offering to include a Heating Maintenance and Installation contract for 4000 properties

2023

CFM expanded our React & Maintain service offering to cover Mid & East Antrim and Greater Belfast areas on behalf of clients Radius Housing and NIHE.

2024

We acquired William Coates Mechanical & Electrical Contractor, enhancing our service offerings and enabling us to open our flagship depot and offices in the Mallusk area. This expansion allows us to better serve our growing client base across Antrim and Greater Belfast

Our Values are embedded into the culture of our organisation and our people's behaviours

Committed to doing the right thing, safely & for the benefit of our customers

We believe in the importance of doing things right. We carry out thousands of jobs a week and demand the best of ourselves to deliver the best to our customers.

Focused on making a positive impact together as one team

We go to extraordinary lengths to improve the lives of people. Our vast array of practical skills is focused around restoring, regenerating, and sustaining the spaces that society needs most.

Motivated to lead, grow & improve; we either win or learn

We ensure people are not left behind as society moves forward. We work tirelessly to deliver change for our people, our place, and our planet.

Our Purpose Is Our Promise

People

COMMITTED to supporting PEOPLE, providing opportunities for personal growth and development on the chance to live improved, healthier and fulfilling lives.

Place

FOCUSED on maintaining, enhancing, and regenerating sustainable PLACES where diverse communities can live, work, and thrive, creating a sense of belonging for all.

Planet

MOTIVATED to protecting our PLANET by championing technology and sustainable systems of work, regenerating buildings through low carbon energy solutions.

Our Impact

0+ Properties entrusted to maintain and improve

0+ Dedicated team & supply chain members

0+ Repairs and projects delivered weekly

0+ Years of delivering excellence

United Nations Sustainable Development Goals

Our purpose aligns with three key United Nations Sustainable Development Goals, reflecting our deep commitment to making a positive impact. Our dedication to people aligns with UNSDG 8 (Decent Work and Economic Growth), our focus on sustainable communities aligns with UNSDG 11 (Sustainable Cities and Communities), and our drive to protect the environment aligns with UNSDG 13 (Climate Action). Together, these commitments demonstrate that our purpose is firmly rooted in creating a better future for people, places, and the planet.

Sustainability

Our People

At CFM, our people are committed, focused and motivated. We are proud to be a team of pioneers, innovators, dynamic leaders, craftsmen, master tradesmen, and strategic future thinkers passionate about leading and shaping our industry

Learn More

Board of Directors

The CFM Board of Directors is collectively responsible for setting and delivering the CFM strategy. The Board is made up of experienced and visionary leaders who drive a culture that inspires commitment, focus and motivation.

Meet Our Team