Job Title: Supervisor
Reporting to: Head of Operations
Location: Based from the Mallusk Depot
Role Overview:
This role will have responsibility and accountability for coordinating operations, managing direct labour and sub-contractors, whilst advocating safety standards, practices and protocols ensuring they are adhered to at all times. Success in the role will be ensuring all contract work is compliant, in line with client KPI requirements and internal targets to ensure excellent service delivery is achieved to specification, and within cost budgets.
Managing CFM and client relationships is pivotal to the role, ensuring transparency and good channels of communication exist and are maintained.
What CFM can offer you:
This is a fantastic opportunity for a career driven professional to join an industry leader who are going from strength to strength. As well as long term career prospects you will be part of a forward thinking and dynamic team and receive benefits such as, Healthcare Cash Plan, Life Assurance, Family Friendly policies, "Perks” which offers exclusive member discounts, great deals and cashback on shopping, travel restaurants and much more!
As a Supervisor in CFM you will be responsible for:
- Assisting with the organising of jobs for the operations team; reviewing work programs, material requirements and all overall operational aspects of the contract daily
- Responsible for ensuring Health and Safety standards and protocols are maintained with onsite teams, completing H&S audits, accident reporting and toolbox talk delivery
- Central point of contact for Senior Managers along with administration personnel for all work/queries relating to service delivery
- Daily communication with the operational Planners to enable effective work planning, ensuring flow of work instructions are allocated to appropriate sub-contractors or direct labour
- Liaising with and managing sub-contractor relations, and performance ensuring quality and performance standards are being met in line with service delivery.
- Ensure job numbers and progress is monitored & presented at Daily Huddle and that all works are completed on or ahead of target, requesting necessary variations or extensions in a timely manner
- Tracking rejected jobs, investigating internally to provide information & explanation for job notes
- Analysing work instruction and SOR’s to ensure correct codes are being issued, to ensure correct value of work ahead of works being signed off as complete
- Attend all required meetings, ensuring that information for reporting is up to date and accurate
- Provide leadership and direction to the operation teams within the depot, driving accountability and ensuring people process adherence at all times.
- Carry out thorough Pre & Post Inspection Surveys to agree measurements and application of SOR’s; ensure information is adequate with an accurate list of details relating to materials & work requirements.
- Liaising regularly with client Maintenance Officers on any queries or amended works
- Ensure works are completed via operative PDA (Accumobile) and Orchard system is accurately updated with all relevant information being readily available for admin and QS’s
- Providing support, guidance and training to direct labour & sub-contractor staff, including training of new staff
- To perform the job in accordance with the company’s policies and procedures, especially the Equal Opportunities and Dignity at Work Policy.
- Any other duties deemed necessary from by CFM Management or required to ensure successful delivery of all ongoing works and contracts within the CFM workstream
What you'll need to succeed:
Essential
- CSR Card
- Experience in Construction Industry
- A valid UK Drivers Licence
- Previous experience in a Foreman/Supervisor role
Preferred
- Competent in using PDA/Phones or Tablets
Skills / Competencies:
- Ability to motivate and encourage individuals, whilst fostering a culture of teamwork
- Ability to focus, remain calm and problem solve
- Strong organisational skills, with the ability to work on own initiative as well as part of a cross functional team
- Ability to keep track of multiple tasks or projects & manage time effectively
- Possess knowledge of Microsoft Office packages and Information Technology in general
- A proactive and flexible working approach with the ability to adapt to changing situations